Frequently Asked Questions

How long does delivery take?

Delivery times depend on your location but usually, it takes 5-7 business days. For a better understanding look at our shipping policy.

What is your return policy?

We offer hassle-free returns within 15 days of receiving your order. To be eligible for a return, shoes must be unworn and in their original packaging. For more details on how to initiate a return, visit our returns page.

Can I exchange my shoes for a different size?

We allow exchanges for different sizes, provided the item is still in stock. Simply follow our exchange process on the returns page, and we’ll be happy to assist you.

Do you offer discounts or promotions?

Yes, we frequently offer special discounts and promotions. Be sure to sign up for our newsletter to stay updated on exclusive deals, or check our sales section for current offers.

What payment methods do you accept?

Currently, we accept Bank transfers and Cash on delivery. Shortly we will accept all credit cards and other secure payment options. You can have a look at our payment policy.

How can I contact customer support?

You can reach our customer support team by emailing us at support@myhandbags.store or by using the contact form below. We aim to respond to all inquiries within 24 hours.

How do I care for my party shoes?

We recommend gently wiping your shoes with a soft, damp cloth for best results. Avoid using harsh chemicals, and store them in a cool, dry place when not in use.

Can’t find the answer you’re looking for?

Trade name: My Hand Bags

Phone number: +12018856737

Email: support@myhandbags.store

Physical address: 784 Chestnut St, Kearny, NJ 07032, USA

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